Tugas akhir eft transfer in ( dialog )

Group Name :

Audrey Anggraini

Dara Permata Sari

Class : X Toursim 1

                  TRANSFER IN

Transfer in is the process of picking up tourist from the airport,at the bus,and at the hotel

1.Involved in the transfer in at the airport is

- Tourist

- Tour Leader

- Tour Guide

- Driver

- Porter

The steps in transfer in at the airport is :

- Waiting the tourist at the arrived gate

- When the tourist find you do conferming and welcoming

- Talking the tourist to a safe area

- Ask for travel voucher

- Introducing public facilities nearby

- Asking the tourist to wait

- Taking the tourist to the bus

DIALOG :

guide: good afternoon,excuse me are you Mr Joseph & Mrs Claudia

 guide: welcome to Batam city for Mr Joseph & Mrs Claudia

Guide: before I continue our journey may I see your travel voucher Mr Joseph & Mrs Claudia

guide: Mr Joseph & Mrs Claudia Toilets are on your left & on your right there is a bank to exchange money

guide: Mr. Joseph & Mrs. Claudia let's get on the bus because we are going to the hotel before we get on the bus please check the items again so that nothing is left behind, please go ahead

2.Involved in the transfer in on the bus

- Driver

- Tourist

- Tour Guide

- Tour Leader

The steps in the transfer in on the hotel is :

- Welcoming

- Introducing self and partner

- Open presentation about the city

- Infrom the time difference

- Infrom the currency

- Infrom the air temperature

- Brief presentation about the city

- Infrom the accommodation

- Prepare the tourist to get off the bus

- Invite the tourist off the bus

DIALOG :

Guide: good afternoon Mr Joseph Mrs Claudia & welcome to Batam city

guide: im dara gem and the partner is audrey Anggraini tour leader , Yusuf driver.

Our trip will last for 3 days and 2 nights

guide: Mr Joseph & Mrs Claudia we just passed away

hang Nadim international airport

guide : Mr. Joseph & Mrs. Claudia are now in Malaysia, it's already 4.45 because Mr. Joseph & Mrs. Claudia are in Batam, so change the time to 3.45

Guide : the current currency exchange rate of 1 Malaysian Ringgit is 3500 Indonesian rupiahs

Guide : Batam is the largest city in the Riau Archipelago province, Indonesia. The Batam City area consists of Batam Island, Rempang Island and Galang Island and other small islands in the Singapore Strait and Malacca Strait area. The islands of Batam, Rempang and Galang are connected by the Barelang Bridge. According to the Batam City Population and Civil Registry Office, in 2021 the population of Batam will reach 1,193,088 people, with a density of 1,153 people/km².

Guide: Mr. Joseph & Mrs. Claudia we will arrive at the hotel before we get off the bus, please check the items again so they don't get lost or left behind

3.Involved in the transfer in at the hotel

- Recepcionis

- Tourist

- Tour Leader

- Tour Guide

- Belboy

The steps in the transfer in at the hotel :

- Lead the tourist to enter the hotel and assist them to the lobby

- Do the check in

- Infrom the hotel facilities

- Infrom tomorrow planning

- Departing

DIALOG :

Receptionist: good afternoon Mr Joseph & Mrs Claudia, can I help you??

Receptionist: Of course, how many days do you want to stay at this hotel?

Receptionist : ok then, here we still have a promo for 3 days 2 nights, sir & madam ask?

Receptionist: the total price is 350 Malaysian ringgit to Rp. 1,226,073 rupiah

Receptionist: do you want to pay for the cast or transfer sir?

Receptionist: OK sir, the total is 1,226,073 rupiah, sir

Receptionist : Here is the key to your room, sir, and your room is on the 3rd floor number 345, sir

Receptionist : You're welcome

                   THANK YOU